Budapest, Hungary
Budapest, Rózsa u. 94
N/A
+36 17205281
Very professional attitude and good care for my dog even though my dog did something bad and i was truly impressed by her nicely done. No doubt that next time is my first choice. English is just so so but very nice person you worth meet.
like
Extremely nice results, all the time!
Very nice
We took our 8-month old puppy to check out the place in person and make an appointment for her first ever trim. The woman at the Pest salon was beyond rude and arrogant. Not the attitude you’d be expecting when picking a place for your fur baby that you would be taking them to for years and years to come. The woman didn’t have a single kind word to our puppy (so much about being dog lovers), but made sure to lecture us about what awful owners we are that she hasn’t been to a groomer yet (she is 8 months old) and how embarrassing (“ez nagyon gáz”) that is. This was literally her first sentence after we entered and she never even looked at our pup. She was rude and unprofessional, so needless to say we left. I see others have left similar comments as well, so clearly this was not a one off incident. If I’m going to leave our fur baby with a stranger, they’d better be sweet to her and nice to us. After all, this is a service I’d be paying for and we are picking a long-term provider. I do not recommend this place.
One of the few places where my Puli can get a proper haircut.
I see a lot of positive reviews and I am happy for people that got good service here. (btw, as I later noticed, if you care to click on the profiles of some of these 5-star reviewers you will see that they left reviews of all Dogmopolite establishments on the same day and with same text, so these are probably employees or friends giving a \boost\ to the ratings...) Our experience, however, was very negative. We had an appointment for grooming our dog and we were 9 minutes late due to a traffic accident, which we immediately notified to them over the phone. The lady cancelled the appointment when we arrived, which was a bit unpleasant but ultimately it is even understandable, although it makes you wonder whether this is a \dog grooming factory\. What was unexcusable, though, was that she was unbelievably rude with us. And it is not a \language issue\ as my partner is Hungarian. I believe that when you claim to be \the best\ place in town and you apply the highest fares out there, that should come also with good manners and politeness. This incident was particularly disappointing because previously we used several times the \dog care\ facilities of their other establishment in Buda and the people there are always extremely kind.
They know app of my pet needs and he loves them which is the more significant sign of the excellence in this case.
A lot was lost in translation therefore my dog did not get the cut I asked for. The price was much more than stated online AND I was not told they do not take credit cards until I came back for pick up.
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