Hungary
Budapest, Igló u.
N/A
You don't want to wait for the Taxi to get here because they never seem to find this place. It has a okay büfe.
like
This company is a complete scam. I arrived at the airport 2 hours and 10 minutes prior to my flights departure. I go to the check in window and the female check in attendant says, you haven’t checked in yet so I can’t help you. Told us she couldn’t check us in even though the posted departure times still showed “check in now”. She then said to check in online. Being from out of the country, our phones don’t work so well. Even though she is the “check in” attendant, she couldn’t help us. We attempt to check in on our phones. We log in, show her the screen and ask where we are supposed to check in since it’s the same option as the day before (check in at the airport). She then looks at the time and says, sorry you are passed the 2 hour mark. You will have to go to the main office to check in. Ridiculous. We walk over to the main office and the male attendant tells us there is nothing he can help with. We told him our situation, said we were here before the “2 hour” mark and tried to check in. He was still unwilling to help. He then tells us it’s going to be a fee of 133!!!!!!!!! More than what we paid for the flights!!!!!! Then still said there is nothing he can do and would not call anyone for us to speak to. This is a ridiculous company. Your organization is a scam.
Very good service is provided by customer oriented staff. Just ask and they will find a way to make that happen somehow. Philosophy is Customers first and only.
Its Turkish so of course its good... Its a proffesional handling company with hard working employees... The only problem is in the cargo center reception there is an old guy sitting behind the disc on your left hand... He is speaking in a very bad way to the customers... Actualy very provocating guy... Everybody else is dooing their jobs...
The staff is very helpful and you dont have to wait a lot to get your package.
No comment
terrible customer service, avoid this company,
It's ok!
Deli
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