Hungary
Budapest, Andrássy út 34
N/A
+3613010383
Since I've moved to Hungary I've very much lowered my standards when it comes to customer service- even avoiding decent restaurants purely on the basis of unfriendly or dismissive staff. Casabrasil has a warm and welcoming atmosphere and the servers are nothing but helpful and friendly. The food is delicious and it is obvious that attention to detail is very important! I would encourage anyone living in Budapest to try it out! You definitely get your money's worth
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We just returned from Casabrasil, Andrassy, where we had telephoned and BOOKED a table for the special afternoon dedicated to Vinícius de Moraes. We arrived early, sat outside, and when we looked for our table there was no place for us. The waitress showed me that our name was in her book, but coldly said that there "were a lot of people" (which was exactly the reason she told me to make a reservation on the phone.) We were watched with total indifference as we were obliged to leave (after paying for our drink) and miss what we hoped would have been a pleasant afternoon. I love living in Budapest, but again and again we find that Customer Care is zero!!
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