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Malév Ground Handling Company

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Budapest, Hungary

malevgh.com
Aircraft maintenance company· Aviation

Malév Ground Handling Company Reviews | Rating 2.9 out of 5 stars (7 reviews)

Malév Ground Handling Company is located in Budapest, Hungary on Budapest, Liszt Ferenc Nemzetközi Repülőtér. Malév Ground Handling Company is rated 2.9 out of 5 in the category aircraft maintenance company in Hungary.

Address

Budapest, Liszt Ferenc Nemzetközi Repülőtér

Open hours

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K

Kim Gamal El-Zayat

This company is the best handling company with highest experience in handling business in BUD airport.

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Moritz Rossmanith

️ The rudest airport ticket counter I have ever encountered. No customer support what so ever and when asked for a name the staff member simply replied with “my name is none of your business” before complaining to their colleague in Hungarian followed by subsequent threats when asked for their name. Then an additional suspicion and aggression assuming I was filming the conversation... Perhaps it might be an idea to find a more suitable job if you’ve got such a low people friendly attitude on a Monday morning. @Malév It might be beneficial to try some mystery shopping to measure the professionalism of your staff. Or maybe make staff members wear name badges visibly to make them more accountable, the last thing a passenger needs at the airport preflight are rude ground staff. ️

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Myky X

Terrible customer service, agents trying very hard to get the extra money from passengers for “oversize baggage”, even despite baggage being tagged suitable on check-in! We had to repack and check our bags several times (as if moving a wallet from one backpack to another will maybe magically make it not fit into the sized and make us pay the oversize fee). While caring about luggage sizes is ok, don’t do it in such a harsh, unpleasant way.

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Pavlos Apostolakis

I had some issues with my flights and check in, so I had to go to the airport in order to clarify it. The team there, helped me with all the issues and provided me with the tickets to continue my flight without any worries. Thank you very much for your help.

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Istvan Ulmann

Absolute joke, worst service I came across. Rude and aggressive staff. After 2 hours delay still charging people for the slightest bigger baggage. They shouldn’t be in contact with any airline. They are embarrassing for Budapest airport.

R

Ray Copeland

Bag fitted the 40 x 30 x 20 cm cage but was bribed into paying 24 because it didn't fit EASILY ...what a bunch of crooks. Watch out for person named 'KID' in a HiVis jacket

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Tutti tesco

All of their colleagues are strongly intolerant and agressive. They are abusing with their “power/charge”

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