BKK Customer Service Centre

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Hungary

bkk.hu
Transportation service

BKK Customer Service Centre Reviews | Rating 3.6 out of 5 stars (8 reviews)

BKK Customer Service Centre is located in Hungary on Budapest, Curia u. 5. BKK Customer Service Centre is rated 3.6 out of 5 in the category transportation service in Hungary.

Address

Budapest, Curia u. 5

Phone

+3613255255

Open hours

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S

Simon Montoni

fast and kind customer service

L

Luan Nobre

Terrible! I went to exchange a normal ticket (15 days) for a student one, and the woman told me it was not possible (false information), I do not know how to leave such a clerk in front of the counter serving customers, does not have the minimum level of education and behavior, inefficiency and depressing. I went to the Deak Ferenc station and was able to make the exchange normally, and with a high quality service. BKK, train your employees to standardize care, the woman who works at Ferenciak tere has the behavior of a depressed child (even comical if not tragic).

É

Értelmes László Gyula

Can buy here tickets and passes to public transport and to the public system of rent a bike ('Mol-Bubi').

S

Stefanie van den Broek

I just got scammed for over 32000 huf. The ticketmachine at the metro gave me two choices; single or transfer. I needed a transfer so we bought four of those. The machine did not tell us that the tickets for our way back were only valid for 120 minutes so when we got our tickets checked in the metro, they gave us a fine of 32000 huf. They also wanted the fine in cash and they wouldn't let us go if we did not pay. I want to warn everone who is on holiday! Dont travel with BKK and especially not with the metro. This situation just ruined our holiday!!!

X

Xavier Wasserzug

Horrible service

Y

Yoann

Shame on you. Hire real IT security guys instead of reporting that young man.

A

Attila Bócsa

A BKK nak telefonáltam hogy gyorsan mennek a csúklós buszok és ezálltal beremegnek a ház falai de nem intézkedtek ez ügyben és nem vizsgálták meg a bejelentésemet.

R

Roberto Bedera

Pase para todos los transportes publicos de Budapest a buen precio. 3 dias (tranvía, metro, bus y barco) por 13 euros