Budapest, Hungary
Budapest, Ó u. 43-49
N/A
+36 202850807
Postive: very nice location, centrally located in the city. Very big room/studio with a seating area, kitchen, bathroom and bedroom for a really cheap price. Negative: we had trouble with our key not being able to open the door when we arrived at about 0:30AM and a couple of times afterwards, making it a very unpleasant arrival. Receptionist spoke almost no English so communication was difficult. The rooms were not very clean and had all sorts of damage scattered throughout. The rooms were lit with cold white light, making it very uninviting. Kitchen didn't have a lot of material and what was there wasn't clean. Bed/mattress was solid as a rock. AC made a loud clanking noise every half an hour making it impossible to sleep unless it was turned off or always on. Would not recommend this hotel except maybe for students/bachelors or similar.
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- [x] An unpleasant situation was occurred at the hotel! We forgot the wedding ring on the bed, after returning we were told, but there was nothing. The fact is that they didn't even want to help us normally. I know 100% that I left it in the room on the bed, I took it off to use face cream. The administrator, who worked on July 6 and 7, behaved suspiciously from the first minute immediately answered “NO” on the question about the wedding ring. He later made several calls, but it no avail. He promised that everything would be checked and he will call us, but nothing. My recommendation for future clients - be careful, keep an eye on things and obviously do not forget anything. Recommendation for hotel managers check your staff, because I know exactly that the wedding ring was appropriated. After all, this is your reputation and your money, if it's important to you ...
The iron in the room destroyed my top. I went to the reception to make a complaint, but surprisingly no one wanted to do anything with my problem. They called the manager and not even sharing his reaction with me because (as they said) it was as impolite. They accused me not to use the iron correctly and they did not apologize... I returned to the manager who informed me that they already gave the iron to other customers even if they were aware of its low quality. They let me go without any compensation... The service is scandalous! I do not recommend this place to anyone!
Uhh what to write and to be honest... let me start: 1. Reception was very bad. They argued with customer regarding safety deposit box and she didn’t know that actually there is safety deposit box in the rooms?! They are working in the hotel/apartments and they don’t know what they have in their rooms. 2. If you come to hotel first please change money somewhere. They can’t change you money. 3. They don’t have idea how parking hours work. It is maximum 3 hour allowed in the hote street. Also if you arrive late in the evening you can’t pay. You need to wake up early in the morning in order to pay parking. 4. Rooms are old and this is something like 1 or maximum 2 stars. 5. If you have plan to sleep with open window it is very hard, because caffe is nearby and it is so noisy. It is very hard to sleep. It is 23:54 now. 6. If you ask me please find another hotel. It is much better. It is not like on the photos. Trust me.
This place was a great value for money. The studio was well worth the price but my wife an I really enjoyed the large and well equipped fitness area (so many are feeble) and the large pool for lap swimming and the sauna and steam room...all free to use. Extra towels are at the front desk and locks are provided free for guests. We used the facility every day. The front desk staff were very helpful. The location was quiet yet central for walking to restaurants and sites. Budapest could well rival Vienna once their beautiful old buildings are refurbished. Its still relatively undiscovered.
Filthy. My boyfriend's eyes and face have swollen up like a balloon from sleeping on the stained and dusty 'sofa bed' for 1 night due to my snoring. The 'sofa bed' was broken and could fit only a small child on it anyway. Had to go to a 24hr pharmacy at 5am to get him some antihistamines. Fed this back to the front desk who were uninterested. Other than that; Bedroom decor let the place down, dated and grim. Bathroom was ok but no plugs so you can't use the bath.
I was there with my wife for 4 nights, Everything went great. The receptionist helped us a lot , he explained about the city attractions and always helped us when we needed anything.
the best apartment in the town. The room is spacious and modern. The location is perfect, you can walk to tram stop and metro station just few minutes. Supermarket, groceries, cafes, restaurants are around the corner. Swimming pool and Jacuzzi also good enough, even though you have to share it with public. Their staff really helpful and fast respond, super!! I will recommend this property to my friends.
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